DMC faces the reality of a transforming automotive market. Fierce competition from established players and new Asian entrants is squeezing profit margins, while frequent sector consolidations have caused instability. Rising regulations on electrification and sustainability have required new reporting and compliance methods, and shifting to electric vehicles has demanded fundamental changes to business models.
DMC encountered a complex set of challenges that affected both internal processes and external stakeholder relationships. At the internal level, financial teams worked with outdated and vulnerable systems. The team relied on an Access database and a complex Excel tool - systems that, according to Isabelle, "had become unsustainable and posed operational risks." The first week of each month was extremely intensive, with time-consuming manual reconciliations between different systems. Local controllers could not generate reports independently, further limiting efficiency.
DMC faces the reality of a transforming automotive market that demands new reporting and compliance methods. The frequent need to add new reporting dimensions has increased the demand for a flexible yet strong platform like Jedox.
Additionally, DMC must meet the reporting requirements of external stakeholders. The D'Ieteren group reporting offers insufficient granularity and consistency to provide the insights needed for sales points to support effective business operations. At the same time, the manufacturers each have very different reporting needs.
Reporting the same data from different angles – depending on the stakeholders’ requirements – has led to a dual reporting burden. This created inefficiencies within the finance team with moderate added value for DMC management.
NX Partners guided DMC through a comprehensive transformation of their Financial Planning & Analysis processes by implementing Jedox as the central platform. The implementation addressed both internal efficiency requirements and the needs of external stakeholders.
The new Jedox platform was configured with management reporting modules, where automated P&L, reports replaced time-consuming manual processes. A structured planning and budgeting system supported the three annual forecast cycles and enabled seamless integration with the group's official consolidation system.
NX Partners successfully delivered a versatile reporting model through a data architecture that supports various aggregation levels, ranging from detailed transactional data to high-level consolidations. The model can handle the many exceptions typical of their industry, all while providing a well-structured and easy-to-use framework that maintains a global perspective.
The team tackled data integration challenges. Project management focused on consistent progress tracking and milestone achievement, ensuring system implementation stayed within critical business timelines.
NX Partners offered continuous support during the transition, understanding that system migrations in a live financial environment need coordinated change management. The team's combined expertise in finance processes and IT systems enabled the effective implementation of the EPM tool, while also addressing data quality issues and supporting the integration of the HR module.
The collaboration delivered measurable operational improvements beyond the technical implementation. Isabelle notes being "overall thrilled with the collaboration" and describes NX Partners as a "proactive and responsive team" that demonstrated ownership in the delivered work.
During demanding financial cycles and system transitions, NX Partners acted as a dependable implementation partner. Thanks to their finance background, the team was able to offer technical support and process guidance during month-end closings, forecast preparations, and budget cycles — especially when DMC's finance team faced operational pressure.
This approach enabled Isabelle's team to maintain focus on core financial analysis while ensuring reliable support for system-related challenges. The implementation partnership evolved to provide ongoing maintenance and optimization support, rather than ending with the system's go-live.
The Jedox implementation in February delivered immediate and measurable benefits. "A comparison with the old Access database is simply impossible," emphasizes Isabelle. "The transition was an enormous improvement and necessary due to the unsustainability and risks of the old systems."
Operational efficiency improved significantly through the elimination of manual processes and the minimization of data risks. The structured monthly financial cycle allowed for reliable report generation within strict deadlines. The platform offered scalability to support ongoing organizational restructuring, helping to reduce the number of legal entities from multiple to just two or three main structures.
Strategically, Jedox enabled compliance with both group and manufacturer requirements without duplicate work, while providing local teams with access to operational insights. Improved data quality and consistency established the foundation for advanced analyses, particularly important for the transition to electric vehicles.
With the foundations in place, the finance team will assist the business in effectively utilizing new analytical capabilities for informed decision-making.
This involves enriching the Jedox system with additional dimensions to enable deeper analysis across organizational units, products, and cost centers. The ambition extends to integrating balance sheet planning alongside existing P&L capabilities, creating a fully integrated financial planning environment. Together, these enhancements will provide the analytical depth needed to support strategic initiatives and enable comprehensive scenario analysis across all financial statements.
"We are now positioned for integrated business planning implementation," concludes Isabelle. "Jedox provides the stable foundation to execute our strategic initiatives in a transforming sector. The partnership with NX Partners delivered both system capability and reliable ongoing support."
Image © Jelle Jansegers
D'Ieteren Mobility Company is a leading mobility player on the Antwerp-Mechelen-Brussels axis and a subsidiary of D'Ieteren Automotive. Through over 30 dealerships operating as D'Ieteren Mobility Centers, DMC delivers exceptional service for Volkswagen, Audi, SEAT, CUPRA, Škoda, and Volkswagen Commercial Vehicles. Under D'Ieteren Luxury Performance, DMC also represents Porsche, Bentley, Lamborghini, Maserati, Bugatti, and Rimac. Beyond vehicles, DMC provides comprehensive mobility solutions, including electric bikes, charging stations, solar panels, and mobility budget management platforms.
Head of Controlling
DMC Group
Isabelle Cammaerts
Head of Controlling DMC
"We are now positioned for integrated business planning implementation," concludes Isabelle. "Jedox provides the stable foundation to execute our strategic initiatives in a transforming sector. The partnership with NX Partners delivered both system capability and reliable ongoing support."
