Customer success story

D’Ieteren Automotive Transforms Financial Planning with Jedox

Introduction

D’Ieteren Automotive (DIA) has successfully transformed its financial planning and analysis (FP&A) capabilities by implementing Jedox as its Enterprise Performance Management (EPM) platform, moving beyond traditional departmental silos and saving 240 mandays annually.

Challenge

Siloed Operations Across Complex Business Models

When Nicolas Bleret joined D’Ieteren Automotive as Head of Controlling & Consolidation, he brought extensive experience from a decade at Spadel, where he had worked with advanced financial systems in an international environment. However, he quickly discovered that D’Ieteren Automotive's diverse business portfolio was operating in departmental silos, with the group finance team dependent on Excel for financial planning and analysis.

"The system setup made it time-consuming to prepare forecasting and budgeting for the group," explains Nicolas. "Analysis capabilities were limited, without any drill-down functionality."

The complexity stemmed from D’Ieteren Automotive's interconnected yet fragmented operations, spanning import to distribution, retail, maintenance, second-hand sales, financial services, and advanced mobility solutions like car sharing. With 5-6 different ERP systems serving various business needs, each department was essentially planning in isolation, despite their interdependencies. This siloed approach made consolidation particularly challenging across the mix of B2B and B2C business models.

solution

Strategic EPM Platform Selection for Cross-Functional Integration

In 2023, D’Ieteren Automotive decided to select an EPM platform to facilitate integrated business planning—a comprehensive strategic management process that would align their strategic, operational, and financial planning across all departments. The aim was to establish a unified framework that connects various entities to collaborate effectively and stay aligned with key business objectives.

The selection process was comprehensive, with all major vendors showcasing their solutions.

Key selection criteria included:

  • System fit and integration capabilities across multiple business functions
  • Platform flexibility to support diverse departmental needs
  • Integration with Office 365 to maintain user familiarity
  • Ability to break down silos and enable cross-functional collaboration

After assessing technical capabilities and customer feedback, Jedox was chosen for its flexibility and seamless integration with Office 365, especially its ability to connect various business functions while keeping the Excel interface familiar to users.

For implementation, D’Ieteren Automotive selected NX Partners as its system integrator, based on recommendations from both Jedox and existing clients. The fact that NX Partners had previously collaborated with D’Ieteren Automotive and understood their complex, interconnected business challenges was a major advantage.

outcome

From Silos to Synchronized Planning

Phase 1: Group Reporting Model - Creating the Foundation

The migration of the Group Reporting Model to Jedox marked a major breakthrough in removing departmental barriers. "This was a big step forward as it allowed us to automate much of the process of creating financial plans and budgets, with granularity levels that weren't possible in Excel," notes Nicolas.

More importantly, it created a single source of truth that all departments could access and contribute to.

  • The results were immediate:
  • High level of planning harmonization across business units
  • Improved consolidation processes that reflected true cross-functional dependencies
  • Material time savings that freed up resources for strategic analysis
  • Enhanced quality of inputs through cross-departmental validation
  • Augmented analysis features with improved granularity and drill-down options

Phase 2: Business Unit Integration - Connecting the Ecosystem

The second phase focused on individual business units, including retail, aftersales, IT, and HR, but with an important difference—each implementation was designed to connect with others instead of functioning separately.

Quantifiable Benefits: Beyond Time Savings to Strategic Value

The implementation has delivered impressive results across D’Ieteren Automotive's 50-60 Jedox users, but the benefits extend far beyond simple efficiency gains:

Direct Time Savings:

  • Central team savings: 3-4 days per month (12-16 mandays monthly)
  • Quarterly forecast preparation: Additional 90-120 mandays saved across business units
  • Total recurring savings: Over 240 mandays annually

These savings free up time to invest more in analysis and enhancing the quality of planning cycles, but more importantly, we have established a solid foundation that will allow us, in the near future, to consider the full impact across our entire business ecosystem," emphasizes Nicolas.

Driving Business Impact: Stepping Stones to Unified Decision-Making Across Functions

Since the Jedox implementation, the platform has transformed how different departments collaborate. Teams have moved away from working in isolation; instead, they now operate with shared data sources and aligned objectives. Definitions have been harmonized and data granularity has been enhanced across the organization, leading to stronger analysis and supporting better-informed decision-making.

Building the Bridge: The Journey to Integrated Business Planning

D’Ieteren Automotive's journey toward Integrated Business Planning (IBP) represents a fundamental shift from traditional departmental planning to a comprehensive strategic management process. Rather than having sales, marketing, finance, supply chain, human resources, and IT operating independently, they're creating a unified framework.

It will take another year or two, but ultimately, the goal is:

  • Enhanced Product and Customer Profitability Analysis: With Jedox's integrated profitability analysis capabilities, D’Ieteren aims to assess the true lifetime profitability of each product and service across its diverse portfolio.
  • Strategic Investment Decision-Making for Future Mobility: As D’Ieteren Automotive pursues investments in emerging mobility solutions with uncertain market returns, the ambition is to leverage Jedox’s scenario planning capabilities to model multiple possible market developments and assess potential ROI under varying adoption rates. This will enable more informed, data-driven strategic decisions as new mobility opportunities evolve.
  • Optimized Cross-Business Resource Allocation: The ambition is to leverage the integrated planning framework to enable dynamic resource allocation across business units, guided by real-time profitability insights, to maximize returns across their interconnected business ecosystem.

Nicolas emphasizes that IBP success requires three key components working in harmony:

  1. System capabilities (Jedox providing the technical foundation)
  2. Mature processes (redesigned workflows that connect rather than separate functions)
  3. Team maturity (cultural shift toward collaborative decision-making)

Looking Ahead: Accelerating Cross-Functional Excellence

Over the next 12 months, Nicolas and his team will focus on deepening the integration:

  • Launching the second phase, which will connect silos after significantly improving business units' planning processes and data granularity
  • Streamlining cross-functional workflows within the Jedox environment
  • Educating business users to think beyond their departmental boundaries
  • Continue to harmonize metrics and definitions across different business functions
  • Accelerating the rollout of advanced IBP capabilities that link business metrics like FTEs, units sold, and customer satisfaction scores

The challenge isn't just technical—it's cultural. "Business users are not used to having so much interconnected data available," Nicolas explains. "We're teaching them to see how their decisions ripple through the entire organization."

Expert Advice for Controllers: Think Beyond Finance

Based on his transformation experience, Nicolas offers three key recommendations for controllers embarking on their IBP journey:

  1. Don't wait—embrace the complexity: "Change is scary, but the outcome is worth the risk. IBP isn't just about better financial planning—it's about transforming how your entire organization makes decisions."
  2. Involve all stakeholders from day one: "IBP goes far beyond the finance team. Sales, operations, HR, IT—everyone needs to understand how their planning affects others. Involve top management to capture expectations across all functions."
  3. Design for integration, not efficiency: "Don't just automate existing processes. Rethink how departments can work together. Most organizations don't lack data—they lack the insights that come from connecting that data across functions."

Partnership Success: Translating Vision into Integrated Reality

Nicolas particularly values the collaboration with NX Partners in designing truly integrated solutions: "Nicolas sets the direction for cross-functional integration, NX translates that vision into solid functional design that connects our diverse business units rather than just serving them individually."

The partnership has enabled D’Ieteren Automotive to build foundations that support genuine collaboration—allowing Phase 1 to go live as planned while creating the architecture for true Integrated Business Planning across their complex automotive ecosystem.

logo-dieteren-dark

D’Ieteren Automotive is a diversified automotive group operating across distribution, retail, and maintenance services, with additional offerings in financial services and advanced mobility solutions.

Gemini_Generated_Image_Nicolas Bleret
Nicolas Bleret

Head of Controlling & Consolidation

D'Ieteren Automotive

Project lead
Jan web 2022
NX Project Lead : Jan Van den Lemmer
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Gemini_Generated_Image_Nicolas Bleret

Nicolas Bleret

Head of Controlling & Consolidation

Jedox logo wwhite

"Business users are not used to having so much interconnected data available. We're teaching them to see how their decisions ripple through the entire organization."

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